Cookies Policy

ALLFUNDS BANK S.A.U.’s platform, (hereinafter "ALLFUNDS") is an electronic platform with a private web high security and with restricted access to institutional clients only by using the appropriate security keys.

ALLFUNDS both its web page www.allfunds.com and private web uses Cookies, either web editor or partner companies, in order to improve and optimize the user’s experience.

This Cookies Policy applies to ALLFUNDS’s website, as well as to any other platform through which you may get our services.

What are cookies?

Cookies are small text files that are downloaded and stored in the user’s devices (computer/smartphone/tablet). They enable the website to remember browsing preferences and to improve the user’s navigation by making the interaction between the user and the website faster and simpler.

The type of cookies that can be used on this website are the following:

Regarding the period of time they remain activated:

  • Session cookies: these cookies only last as long as your web session, and disappear from your computer or device when you close your browser.
  • Persistent cookies: these cookies could stay on your computer or device after your browser has been closed and last for a time specified in the cookie (in any case, no longer that 24 months).

Regarding the editor that manages the cookie:

  • First-party cookies: these cookies are set by the web editor of the website that you are visiting.
  • Third-party cookies: these cookies are set by third-parties editors (i.e.: Google Analytics).

Regarding the purpose of the cookies:

  • Strictly necessary cookies: these cookies are necessary to provide ALLFUNDS’ services in our website. Without them, the services that you have asked for could not be provided.
  • Personalization cookies: these cookies allow the user to customize some features of the general options of the website (remember the language, the top level of portal chosen if the user is a private individual, company or self-employed, etc. and remember it in the next view).
  • Analytics cookies: these cookies collect information in an anonymous form. If you consent their installation, Google Analytics cookies will be setted in your device for improving ALLFUNDS website by collecting and reporting information on how you use it.

What are cookies used for?

ALLFUNDS uses cookies to make ALLFUNDS website work properly, help us understand our website traffic, and optimize user’s experience. Cookies also allow identifying the browser and device through which the user is accessing to the website. Accordingly, cookies are used in order to facilitate the next visit to the website and make it more useful.

How do we use them?

The cookies help the user to move around and use the website. Essential security features and functionalities may be affected if they were not installed, but in any case, it will be the user’s decision to enable them or not.

Namely, ALLFUNDS website uses the following type of cookies:

COOKIES INSERTED IN THE WEBSITE

Editor / Provider Name of the cookie Purpose of the cookie Description Retention period
Google Analytics _ga Used to distinguish users Used to track visits to the website 2 years
Google Analytics _gat Throttling request rate Used to increasy efficiency of network calls 10 minutes
Google Analytics _gid Visitor identification Used to track user journey 24 hours
Allfunds lang User language Used to customize the website language 1 year
LiveChat Inc __livechat Support Chat Used to store the user info for the support chat 3 years

How to disable cookies?

The user can change his/her cookies preferences at any time through the “Cookies setting panel” by clicking on the following button

Additionally, every browser allows users to disable cookies. Indeed, most browsers offer the possibility of managing cookies in order to obtain a more precise control over privacy. These settings are located in the ‘’Options’’ or ‘’Preferences’’ tabs in the browser menu. In order to disable cookies in each browser, users may follow the instructions below:

Additionally, every browser allows users to disable cookies. Indeed, most browsers offer the possibility of managing cookies in order to obtain a more precise control over privacy. These settings are located in the ‘’Options’’ or ‘’Preferences’’ tabs in the browser menu. In order to disable cookies in each browser, users may follow the instructions below:

Processing of personal data

Data Controller: The data controller is ALLFUNDS BANK S.A.U.

Data Protection Officer contact:You may also contact our Data Protection Officer at the postal address, Calle de los Padres Dominicos 7, 28050 - Madrid, Spain, or by email at dpo@allfunds.com.

Purposes of the processing of personal data: The purposes of the processing of personal data are indicated in point 3 of the Cookies Policy (“How do we use them?”).

ALLFUNDS uses its own technical cookies, because they are essential for using all the options and functionalities of the website.

The legal basis for using the other cookies is your consent, which you can manage and revoke through the Cookies Settings Panel by clicking here, or as indicated in the section 4 (“How to disable cookies?").

Recipients of personal data

ALLFUNDS may share your personal data with the entities indicated below:

  • The data may be communicated to public authorities and bodies, for the fulfilment of legal obligations.
  • Your personal data may be processed by providers, that will act on our behalf (as data processors) as a consequence of their provision of services.
  • Regarding third party cookies, we remind you that these cookies (i) may be sent from a domain that it is not managed by ALLFUNDS or (ii) may be sent from our domain, but the information collected is managed by the third party.

International transfers of personal data

The personal data is generally processed in the European Economic Area (hereinafter, the “EEA”) or in countries that guarantee an adequate level of protection of your personal data.

In certain situations, we may transfer your personal data outside of EEA. In such cases, we guarantee the security and legitimacy of data processing by requiring our suppliers to meet the applicable guarantees according to data protection legislation (binding corporate rules, Privacy Shield -in case the provider is located in USA -, or standard data protection clauses adopted by the European Commission).

Data retention period

The data will be process during the periods indicated in the section 3 ("How do we use them?") and provide that the consents remain in force.

According to the data protection regulations, ALLFUNDS will keep your personal data as long as the company needs it for the purposes for which it was collected, taking into account local laws and contractual obligations. When we will no longer need such personal data, we will duly block it during applicable statutes of limitation and/or retention periods set forth by law and we will only be able to process it in order to:

  • Comply with the legal obligations that may be applicable;
  • Make the personal data available to the competent Public Administrations, Courts and Tribunals or the Public Prosecutor's Office.

When such retention periods end, we will physically destroy your personal data.ç

Personal data rights and complaints before the Supervisory Authority

You can exercise your personal data rights (access, rectification and erasure, restriction of processing, data portability) by sending a communication to ALLFUNDS’s privacy team, providing a copy of a personal identification document:

  • ALLFUNDS’s postal address: Calle de los Padres Dominicos 7, 28050 - Madrid, Spain.
  • ALLFUNDS’s e-mail: dpo@allfunds.com

You may also contact our Data Protection Officer at the postal address indicated above or by email at dpo@allfunds.com. In any case, the data subject may always contact with the competent authority regarding data protection in accordance with the provisions of the applicable legislation.

Additional remarks

Web browsers are the platforms in charge of storing cookies and from these browsers you must exercise your right to delete or deactivate them.

ALLFUNDS is not responsible if the deactivation of the cookies prevents or hinders the proper functioning of the website, nor can it guarantee the correct or incorrect handling of the cookies by the mentioned browsers.

In some cases, it is required to install cookies so the browser does not ignore you previous decision to not accept them.

Update of Cookies Policy

This Cookies Policy may change depending on which cookies are used by ALLFUNDS or how we use them.

ALLFUNDS recommends to review this document each time the user accesses the website in order to be properly informed about how and for what purpose we use cookies and to be aware of any change that may be introduced.

This Cookies Policy has been drafted as short and clear as possible, but if you would need additional information, you can get in contact with ALLFUNDS at any time. For additional information, related with the processing of your personal data, please check out our Privacy policy